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Advanced Technical Support Engineer

This company is one of the leading cloud platform solutions provider that captures quality efficacy and safety endpoints. They are internationally known for their excellent work in the health field and having tremendous outcomes on the surrounding communities.They're hiring an Advanced Technical Support Engineer to be responsible for performing detailed analysis and investigation into incidents for device and web applications that are deployed for clinical research data.

Required Skills & Experience

  • 4+ years supporting or developing enterprise software applications
  • Ability to effectively communicate technical information to a non-technical audience, especially customers and application users.
  • 3+ years with Java development experience
  • Strong customer focus and excellent communication skills.

Benefits & Perks

  • Competitive PTO
  • Health, dental, and vision plans
  • Competitive 401K
  • Fun environment

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  • Brendan McLean

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  • Jobspring Boston - MWD
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Advanced Technical Support Engineer

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