Manager of Helpdesk
A very reputable Northern Virginia based credit union is looking for an experienced Manager to oversee their technical support operations team. This individual should have several years of experience managing technical projects and overseeing help desk staff. The team consists of 3 members supporting approximately 120 users. Keen interest in working with stake holders is a must and prior experience optimizing technology service offerings is required for any successful candidate. This person should have strong knowledge of development and and deployment of large-scaled service solutions with should be well versed in best practices.
Experience managing teams responsible for the following technologies is desired:
- Windows 7/8, Mac
- Active Directory
- Office 365
- Lync and Skype for business
It would be great if the candidate also has experience with credit union specific technologies such as Symitar. Financial institution experience is also a big plus. The client is urgent to fill this role so if interested, please submit a resume immediately. In addition to excellent base salary compensation, the company offers comprehensive benefits and PTO plans.