Jobspring Partners: Talent in Action

  • Modified:

    May 5, 2018

  • Compensation:

    $180-210K DOE

  • City, State:

    Chicago, IL

  • Technologies:


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Director of TechOps

A FinTech company in the Loop is looking to bring on a Director of Technical Operations, to lead the 40+ person team constructed of site reliability, monitoring, release management, and internal helpdesk. They work in a mixed infrastructure environment, leveraging both co-location facilities and AWS for our production environments. Their current tech stack is: Ruby on Rails, Go, Postgres, and Debian Linux.  The technical operations team works with: Chef, Big Panda, New Relic and Jenkins. Your core responsibility will be to craft the team and tools, build the processes that support a large and growing online business, all while taking care of our customers outside and inside of the company.

Required Skills & Experience:

  • Run and grow our Site Reliability Engineering function, sharing ownership of managing and improving our applications and infrastructure with your peers in Technology leadership.
  • Monitor everything. You will make sure we have early warning of potential issues before they become problems.
  • You will help us grow into a true CI/CD shop. We do 60+ releases a week, a trend that is likely to grow.
  • Drive scaling and growth requirements for our environments based on business goals.
  • Incidents will occur (though we have a high uptime goal and are expected to meet it). You’ll need to be able to effectively handle these incidents, hitting our recovery time objectives as well as long-term solutions.
  • Provide great service to our internal customers and external business customers through our helpdesk

Desired Skills & Experience:

  • Minimum 10+ years of experience, strong technical acumen and 3+ years running a larger technology organization, including managing managers
  • Experience in running Technical Operations or DevOps in a high volume, high uptime environment
  • Experience in building strong monitoring, redundancy, and controls.
  • Experience in “leveling up” the skills and talent of a TechOps or DevOps team
  • Ability to establish strong personal connections, foster relationships, cultivate and inspire your team
  • Influence the Technology organization as a whole
  • Ability to attract, hire, and retain Top Talent

Benefits & Perks

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit
  • Comprehensive health insurance


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Director of TechOps
  • Moira Lane

  • Practice Manager
  • Jobspring Chicago - NIN
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