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Help Desk Technician

A global hospitality company is looking to bring on a Helpdesk Technician who will be responsible for assisting end users in resolving hardware and software issues through phone and email communication as well as diagnosing problems and performing troubleshooting activities. This is an entry level Helpdesk role where you will be working hands-on with cutting edge technology and helping to get your foot in the door.

Required Skills & Experience

  • 2-3+ years of experience with PC (Windows 7, 10) and some Mac OSX
  • 1-3+ years of Active Directory and Exchange 2010 experience
  • Previous Help Desk Ticketing Software experience

Desired Skills & Experience

  • Previous experience in an accounting/law firm is preferred
  • An Associates or BS degree in Computer Science or related field is preferred

What You Will Be Doing

Tech Breakdown

  • 35% PC (Windows 7, 10) and Mac OSX
  • 30% Active Directory and Exchange 2010
  • 35% Helpdesk

Daily Responsibilities

  • 100% Hands On

The Offer

  • Competitive Salary: Up to $45K/year, DOE

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

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Help Desk Technician
  • Mark Reardon

  • Recruiter
  • Jobspring Los Angeles - NIN
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