Jobspring Partners: Talent in Action

IT Administrator

  • Modified:

    January 14, 2019

  • Compensation:

    $25/HR-29/HR DOE

  • City, State:

    Fresno, CA

  • Technologies:

    Help Desk

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IT Administrator

A global retailer has an opening for an IT Administrator for their Fresno location. In this role, you’ll be providing Tier 2 and Tier 3 level support to all their end-users via phone, in person, and email. The ideal candidate will have good communication skills and be able to translate technical terms easily for the end users. Prior experience working with Windows and/or Mac is required as well as a passion for customer service. This is a great opportunity to join a seasoned support team and grow your skillset in an Enterprise environment. This is a year long contract position located in Fresno, CA.

Required Skills & Experience

  • Intermediate Windows and Mac troubleshooting skills
  • Previous Help Desk or IT Suppot experience
  • Experience with AD, Exchange, and Office 365
  • Strong communication skills: written and verbal
  • Previous customer service experience

Desired Skills & Experience

  • Experience using ticketing systems
  • Experience writing technical support documentation
  • Interest in learning/growing technical skills

What You Will Be Doing

  • Day to day support and troubleshooting of desktop issues
  • Set up and maintenance of network and telecommunications systems
  • Server and connectivity issues

The Offer

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

 

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IT Administrator
  • Kelly Hamamura

  • Lead Recruiter
  • Jobspring San Francisco - NIN
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