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Senior IT Support

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Senior IT Support

Global company servicing the financial/hedge fund industry is looking to bring on more IT Support Engineers. Company has a presence in all major financial industries including London, Hong Kong, Singapore, NY and now opening a new office here in SF. Looking for someone to work onsite with clients and provide Tier 1 and 2 support. Ideal candidate will have strong communication skills as you’ll interfacing with high level executives and providing support in-person, email, and chat. Great opportunity to join a growing company. This is a fulltime position.

Required Skills & Experience

  • 5+ years previous IT/Help Desk Support
  • Experience troubleshooting Windows environments; Mac a plus
  • Strong knowledge of Active Directory and Exchange
  • Experience with Office 365 a plus
  • Strong communication skills

Desired Skills & Experience

  • Understanding of VMWare
  • Working knowledge of a networking routers/firewalls a plus
  • Experience in financial services a plus

What You Will Be Doing

Tech Breakdown

  • Windows 7-10, AD, Exchange, Office 365, VMWare

Daily Responsibilities

  • Troubleshoot IT issues Tier 1- Tier 3
  • Provide customer service across all levels of organization
  • Project work as necessary

The Offer

  • Competitive Salary: Up to $90,000/year, DOE

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

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Senior IT Support
  • Kelly Hamamura

  • Lead Recruiter
  • Jobspring San Francisco - NIN
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